About the Hefei Charging App

The Hefei Charging App is a charging service application developed by the Hefei Electric Vehicle Charging Facilities Investment and Operation Co., Ltd. This app provides comprehensive information about electric vehicle charging stations across the city of Hefei, allowing users to locate and navigate to nearby charging stations directly from their smartphones.

Key Features

• Station Search: Easily find charging stations by searching for destinations, viewing favorites, checking recent charges, or locating nearby stations. Detailed station information helps you stay updated on the availability of charging terminals in real-time.

• QR Code Charging: Simply scan the QR code on the charging terminal to start charging instantly. Alternatively, you can input the terminal number or select the terminal to initiate charging with ease.

• Charging Map: Get an overview of all charging stations across the city. The map displays the distribution of charging points and real-time status updates of each station, making it convenient to find available options.

• My Car: Stay informed about your vehicle's status, including any traffic violations, current battery level, mileage, driving time, and power consumption. This feature enables you to monitor your vehicle remotely.

• One-Tap Navigation: Quickly find the nearest charging station and get directions to your destination with just one tap.

• Shake-to-Navigate: Shake your phone to automatically detect the closest charging station and receive navigation instructions.

User Experience Enhancements

During the user registration process, policy and privacy settings are not pre-selected by default. If users decline location, camera, or phone permissions, the app will not repeatedly request these permissions.

Contact Us

For any questions or feedback, you can reach out to our customer support:

• Customer Service Hotline: 0551-65902271 (8:00 AM - 9:30 PM)
• WeChat Official Account: Hefei Charging Service Account
• Business Cooperation: 0551-65902271

You can also submit feedback directly within the app under "Me > My Feedback." Our team will promptly review and address your concerns.