Emma by AXA

Emma by AXA is your insurance and wellness companion! Manage your policies and enjoy existing customer exclusive offers in just a few taps, anytime, anywhere. Not an AXA customer yet? There are other exciting features and events available for everyone! Download today and start indulging!


Comprehensive insurance services at your fingertips:
1. View and manage policy
2. Submit and track claims status
3. Switch or allocate funds
4. Pay outstanding premium and renew policy
5. Search panel doctors
6. Resolve enquiries via “Ask Emma” chatbot


Full suite of wellness services to support your physical and mental health:
1. “Enroll Events” – Register for webinars and exciting events
2. “Wellness Buddy” – Build a walking habit and earn premium rebates* through the “AXA Goal” programme
3. “Mind Health” – Mental wellness support with meditation, online psychological consultation* and other tools
4. “BeOnTrack” – All rounded health management programme
5. “Wellness Offers” – Special lifestyle offers curated for your health
… And many more!

*Exclusive for eligible policy holders only


About AXA Hong Kong and Macau
AXA Hong Kong and Macau, a member of the AXA Group, prides ourselves on serving over 1.5 million customers with our superior products and services. Being a top-tier life insurer in Hong Kong with the longest history, we are also the No. 1 Property & Casualty commercial lines insurer and one of the largest health protection providers.


Company Address
20/F Vertical Sq., 28 Heung Yip Road, Wong Chuk Hang, Hong Kong