Interactive Medical Systems - IMS Flex Mobile

Overview

IMS Flex Mobile is a comprehensive application designed for the management of benefits design and administration in the healthcare sector. It provides a seamless experience for users to manage their accounts and healthcare-related activities directly from their mobile devices.

Key Features

• Account Management

  • View account balances and detailed information.
  • Manage billing addresses, including editing and updating them.
  • Report lost or stolen cards and request replacement cards.

• Claims Processing

  • Upload claims and submit receipts.
  • Attach provider names to newly submitted claims.
  • Pay providers directly from the app.

• Transaction History

  • Access recent transactions and detailed information.
  • View card details and PINs.

• Profile and Dependent Management

  • View profile details and manage dependents.
  • Register new users directly from the mobile device.

• Communication

  • Stay informed with all email and SMS alerts.
  • Contact administrators via email or mobile phone directly from the app.

• Security

  • Enhanced authentication methods, including picture/passphrase, device identification, and challenge questions.

Additional Information

Please note that some features may be restricted based on administrative settings. The full range of functionalities allows for efficient and secure management of healthcare benefits and related tasks.

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