Tawasul App - Your Mobile Gateway for Feedback and Suggestions

The Tawasul App is the mobile version of the National Suggestion & Complaint System, designed to streamline communication between citizens, residents, and government entities in the Kingdom of Bahrain. This innovative application provides an easy, accessible, and efficient platform for users to submit their feedback, suggestions, and complaints directly to any government department at any time and from anywhere.

By leveraging the advanced features of modern smartphones, the Tawasul App enhances user experience and ensures that every interaction is seamless and convenient. Whether you are traveling or working remotely, you can effortlessly connect with government services through this app.

Each government entity within the Tawasul ecosystem has a dedicated team assigned to manage incoming suggestions and complaints. These teams work diligently to address issues based on predefined performance indicators and timeframes, ensuring that each case is handled efficiently and promptly. This structured approach guarantees transparency and accountability, fostering trust and satisfaction among users.

In summary, the Tawasul App revolutionizes how citizens and residents interact with government services, making it easier than ever to contribute to the betterment of the community while enjoying a hassle-free user experience.