My Pocket DAK

Discover the convenience of managing your health insurance matters right from your pocket with the DAK App! Whether you're submitting invoices and certificates, managing bonus programs, reporting changes, or applying for a new insurance card, the DAK App makes everything easy, fast, and accessible.

What is Meine DAK?

"Meine DAK" is your secure, personalized space where you can handle your health insurance affairs swiftly and effortlessly, whether through the app or on the web. The app acts as your personal key for secure login, ensuring two-factor authentication for added security. This guarantees that your health data remains well-protected.

Advantages of the DAK App

The DAK App offers numerous benefits:

• Submit Invoices and Certificates: Easily send documents using the built-in scanning feature.
• View Sick Notes: Access both your submitted sick notes and electronically transmitted ones (eCoIfW).
• Manage Bonus Program: Earn points and convert them into cash rewards through the "AktivBonus" program.
• User-Friendly Interface: Customize the app to your needs, such as adjusting the font size.
• Quick Connections: Choose from callback service, chat, phone, or email for seamless communication.
• Digital Mailbox: Handle matters efficiently and paperlessly.
• Family Service: Manage your family-insured children's matters conveniently via the app.
• Healthcare Services and Management: Access healthcare services and manage them seamlessly.
• Online Video Consultation: Easily book appointments with specialists online.

Other Functions

• Unlock ePA App: Use electronic patient files with the DAK App.
• Setup Instructions: Follow these four simple steps to get started:
  1. Download the app.
  2. Confirm your email address.
  3. Set up your app code.
  4. Identify yourself personally.

Visit this link for video instructions.

Technical Requirements

To use the DAK App, you need:

• A smartphone with Android 10 or higher.
• A health card.
• A display lock, such as biometric recognition.
• Chrome as the default web browser.
• No rooted device or custom ROMs.

Accessibility

For information on accessibility, visit the accessibility statement.

Contact Us

Facing technical issues? We’re here to help! Report your problem via this form, or call us at 040 325 325 555.

Feedback

Your feedback is crucial for us. We value your comments, evaluations, and suggestions. Share your thoughts directly within the app to help us improve and tailor the app to your needs.

We look forward to making the DAK App even better based on your feedback!