Welcome to the British Gas Energy App

We've made managing your energy even easier with our fresh new look! The British Gas Energy app is designed to simplify your daily life and keep you connected with your energy usage and billing.

Getting Started

If your account number begins with an 'A' or 'BGX', you're all set to log in and use this app right away. However, if your account number starts with '85', you're currently using our older British Gas app. We'll notify you when you're ready to switch over to the new app.

Features

With the British Gas Energy app, you can:

• Monitor Your Energy Usage: Track your energy consumption with the help of a smart meter that sends us half-hourly readings.
• Stay Informed: Get real-time updates on your latest account balance.
• Quick Payments: Pay your bills with just a few taps.
• View Statements and History: Access your statements and payment history effortlessly.
• Manage Direct Debits: Set up or modify your Direct Debit arrangements.
• Switch Tariffs: Easily check and change your energy tariff.
• Submit Meter Readings: Input your meter readings and view your meter read history.
• Handle Multiple Accounts: Manage several energy accounts seamlessly.
• Prepayment Management: Handle your energy if you're a prepayment customer.
• Light and Dark Modes: Choose between light and dark themes for a personalized experience.
• Security: Enjoy fingerprint and face unlock for enhanced security.
• PeakSave: Optimize your energy usage during peak times.
• Move Home: Simplify the process of moving your energy supply.
• Book Appointments: Schedule smart meter appointments conveniently.
• HomeCare Account: Manage your HomeCare account directly from the app.

Future Enhancements

We're committed to making continuous improvements to enhance your app experience. Here are some exciting updates we're working on:

• Enhanced Accessibility: We're improving the app's accessibility by focusing on screen readers and enhancing readability on the home screen.
• Direct Debit Insights: Soon, you'll have access to a handy new tracker to monitor your Direct Debit payments and ensure they cover your yearly energy costs.
• Improved Support: Clearer help and support information will be added within the app, ensuring you can find answers whenever you need them.

Experience the future of energy management with the British Gas Energy app today!