Powerfront Video Assistant

Video Assistant
Keep your customers and employees safe, while helping people find what they need with Video Assistant, the premier virtual shopping solution. Connect with your customer immediately via video call to provide personalized customer service.

See and Touch the Product - Live and in Real Time
From the comfort of their home, the customer can view exact sizing, color, and texture of various products, and ask about availability, shipping options, and more before a purchase. For customers who need to see, touch, and try before they buy, sales representatives can demonstrate features and walk the customer through the store to help them find exactly what they’re looking for.

Leverage Your Staff and Inventory
Your store may be shuttered or your operating hours may be reduced, but your online store can remain open for business. Amid unprecedented circumstances, your employees can continue doing what they do best - helping inform and educate your customers. Keep your workforce engaged, leverage your in-store team’s extensive product knowledge, and move your in-store inventory.

Personalize Shopping Experiences Across Industries
Video Assistant allows brands to continue providing the highly personalized, high touch experience to your VIP customers that they’re accustomed to. The Video Assistant is critical across industries that require a higher level of service, such as grocery, automotive, real estate, retail, telemedicine, and more.

Immediate Implementation
Installing Video Assistant requires little heavy lifting from your team. Our implementation team provides you with a simple tag to install on your website that enables the Video Assistant feature. Agents simply download an app, click “become available,” and a tab will appear on your website, showing your customer the “video call” option. With an intuitive interface requiring very little training, your business can start using the Video Assistant within hours.