Overview

"My o2" is your comprehensive mobile application designed to simplify your interaction with the o2 network. Available for both private and business customers, the app provides a seamless experience to manage your mobile services efficiently.

Key Features for Contract Customers

• Check Consumption: Monitor your data usage at home and abroad, as well as your telephony and SMS usage outside of flat-rate plans. You can even set up a home widget for quick access.
• View Tariff Details: Get detailed information about your current tariff and easily book additional options.
• Change Customer Data: Update your personal information conveniently while on the go.
• View Invoices: Access your invoices and detailed billing statements (EVN) directly within the app.
• SIM & Contract Services: Manage services like number portability, order and activate eSIMs, and handle third-party services.
• Network Check & Fault Report: Conduct live checks of the o2 network and submit fault reports.

Benefits for Prepaid Customers

• Check Usage: Easily monitor your used data volume and remaining minutes and SMS.
• Credit Management: View your current credit balance and top up credit effortlessly.
• Change Tariff: Switch tariffs or add additional options as needed.
• Customer Data Update: Update your personal information on the go.
• Network Check: Perform live checks of the o2 network status.

Features for My Handy Customers

• Contract Information: Stay informed about your My Handy contract details.
• Digital Invoice: Access a digital version of your invoice.
• Installment Plan: Gain insight into your installment plan.
• Early Payment: Make early payments if desired.

Important Notes

• Target Audience: Mein o2 is tailored for o2 private customers. The "o2 Business App" is available for business customers.
• Unsupported Connections: Alice Mobile connections and third-party providers are not supported by the app.
• Account Requirement: To use the Mein o2 app, you must have an account at o2online.de.

Technical Considerations

Please note that this app relies on the online services provided by Telefónica Germany. Continuous service availability is not guaranteed. Ensure you have an active account at o2online.de to fully utilize the features of the Mein o2 app.

By downloading and using the Mein o2 app, you gain instant access to a wealth of services and benefits, making your mobile management experience seamless and efficient.