HotelWare Guest Mobile Service

HotelWare Guest Mobile Services

The HotelWare Guest Mobile Services app, developed by TheovaUHS, is designed to enhance your hotel experience by providing seamless connectivity with the HotelWare Property Management System (PMS). This app serves as a comprehensive tool for guests to manage their stay effortlessly.

Upon downloading the app, guests can review their booking details and fill in all necessary personal information. Once you agree to the terms and conditions along with GDPR requirements, you can opt for a contactless check-in on your arrival date. You will receive push notifications when your room is ready for check-in, ensuring a smooth and convenient arrival process.

Throughout your stay, the app allows you to monitor your room account anytime. You can perform secure payments directly through the app, ensuring that your financial transactions are handled safely and efficiently. On the day of your departure, you can settle any remaining balances and complete the check-out process without having to visit the front desk. An electronic invoice will be automatically sent to the email address provided, making it easy for you to keep track of your expenses.

All these actions take place in real-time and are instantly reflected in the HotelWare PMS front office, ensuring that both guests and hotel staff have up-to-date information throughout the stay.