1. What can I do with the UPS app?

The UPS app allows you to track packages, create shipments, calculate shipping costs, find nearby UPS locations, and manage your deliveries with ease, all from your mobile device.

2. How do I track my packages using the app?

Simply enter your tracking number in the app’s tracking section to get real-time updates on your package’s location and delivery status. You can also save tracking numbers for future reference.

3. Can I schedule a delivery or make changes to an existing shipment?

Yes, the UPS app enables you to schedule deliveries, change delivery addresses, or adjust delivery times if your shipment is eligible for these options.

4. How do I find a UPS location near me?

Use the “Find Locations” feature in the app to locate nearby UPS stores, drop boxes, and authorized shipping outlets. The app provides addresses, hours of operation, and services offered at each location.

5. Can I calculate shipping costs and transit times?

Yes, the app includes a tool to estimate shipping costs and delivery times based on package weight, dimensions, origin, and destination.

6. How does the app keep my personal information secure?

UPS uses advanced encryption and follows strict privacy practices to ensure your data is safe. The app complies with the California Consumer Privacy Act (CCPA) and offers a “Do Not Sell My Info” option under its Privacy Notice.

7. Can I create a shipment directly from the app?

Absolutely! You can create shipments, print or email shipping labels, and pay for shipping directly through the app.

8. Does the UPS app send notifications about package updates?

Yes, the app offers customizable push notifications to keep you informed about package status, delivery times, and any updates or delays.

9. Is the UPS app free to use?

Yes, the UPS app is free to download and use. However, standard shipping fees apply for services such as sending packages or scheduling pick-ups.

10. What should I do if the app isn’t working properly?

If you encounter issues, ensure you’re using the latest version of the app and check your internet connection. For further assistance, contact UPS customer support through the app or at UPS.com.