About AskDoctors - Japan's Largest Online Medical Consultation Service

AskDoctors is Japan's premier platform for online medical consultations, offering unparalleled access to healthcare professionals around the clock. With a user base exceeding 3 million members, AskDoctors provides a convenient way to seek medical advice without leaving your home. Whether you're dealing with health concerns, seeking clarity on medical issues, or just need a second opinion, AskDoctors is here to assist.

Key Features

• 24/7 Availability: Get answers from licensed doctors any time of the day, every day of the year. No matter how late it is or which day of the week it is, AskDoctors ensures that help is always available.
• Rapid Responses: On average, you can expect to receive five responses within just five minutes of posting your query. This quick turnaround time ensures that you get the information you need promptly.
• Diverse Expertise: Our platform boasts over 55 different clinical departments, with over 8,000 medical collaborators ready to provide expert advice. From general medicine to specialized fields, our doctors cover a broad spectrum of medical knowledge.
• Unlimited Access: As a premium member, you gain unlimited access to over 3 million consultations and columns, giving you a wealth of information at your fingertips.

When to Use AskDoctors

• Uncertainty About Hospital Visits: If you're unsure whether a situation warrants a visit to the hospital, AskDoctors can help you make an informed decision. For example, if your child gets burned, should you head straight to the emergency room?
• Second Opinions: If you’re already seeing a doctor but aren’t satisfied with the results, AskDoctors can provide additional insights. Suppose your symptoms persist despite treatment; you might want to hear what other doctors think.
• Choosing the Right Department: Sometimes, it’s hard to determine which department to visit for specific symptoms. AskDoctors can guide you by suggesting the appropriate clinical department for your condition.
• Late-Night and Holiday Consultations: When the hospital isn’t accessible, such as late at night or during public holidays, AskDoctors offers a reliable alternative for non-emergency medical queries.
• Professional Answers: If you’re overwhelmed by conflicting information online, AskDoctors provides professional opinions directly from practicing doctors.
• Community Insights: If you’re experiencing similar symptoms or illnesses, AskDoctors allows you to read through other patients' experiences and advice, helping you feel less alone in your journey.

About Our Collaborating Doctors

Our collaborating doctors are verified professionals who meet stringent standards set by M3 Co., Ltd. They include specialists across 55+ medical departments, ensuring comprehensive coverage of all major areas of healthcare. To learn more about our collaborating doctors, visit this link.

Terms of Use

Please review our terms of use and privacy policy to ensure compliance and understand how your data is handled. Detailed information can be found at:

• AskDoctors Application Terms of Use
• AskDoctors Terms of Use
• Application Privacy Policy

These documents are updated regularly to reflect the latest guidelines and regulations, ensuring a secure and transparent experience for all users.