Oracle Field Service for EBS is store and forward application. The application allows field service technicians to remotely access customer, product, service request and task related information. Technicians can continue to update their tasks, capture materials, time, expense details, access inventory levels, return, transfer and request parts regardless of the internet connectivity and synchronize when they are online.

Compatible latest server side patch are 34985819, 35142187 and 35495412.
Please refer metalink Note 1635263.1 for Autosync, metalink note 1924062.1 for customization of report and metalink note 1641772.1 and 1564644.1 for other details.